All About DTC My Driver Service in Dubai

Dubai is a city of innovation, where both residents and visitors demand efficiency, comfort and convenience in their daily commutes. The Dubai Taxi Corporation (DTC), understanding these needs, has consistently provided world-class transport solutions. Whether through easy-to-use apps or a wide range of vehicles, DTC ensures that every journey is as smooth as possible. For those seeking a top-tier, personalised travel experience, the DTC My Driver service is the perfect choice. With professional drivers, well-maintained vehicles and tailored services, it promises a seamless and luxurious ride through the city.

DTC My Driver – Personalised Chauffeur Service

DTC My Driver is a chauffeur service by the department
DTC chauffeur service is available for everyone to use

The DTC My Driver Service allows both individuals and businesses to hire a professional, skilled driver without needing to provide a vehicle. Whether for a day, week or month, this service offers the flexibility to have a fully-trained chauffeur at the customer’s disposal. However, the customer must supply a vehicle that is fully insured and fueled for the duration of the rental service.

How to Avail DTC My Driver Service in Dubai

The service aligns with DTC digital transformation plan for the emirate. The requirements for the Dubai Taxi Corporation chauffeur service are as follows:

Who Can Use this Service

This service is available to all individuals.

Documents Required

How to Apply

The process to apply for the DTC My Driver service is as follows:

Via Email

  • The customer sends an email to the DTC My Driver Service email address.
  • A customer service agent responds with detailed instructions, the service contract and a list of required documents.
  • The customer sends the signed contract along with the requested documents back to DTC.
  • DTC processes the customer’s request within 2-3 working days.

Via Call Centre

  • The customer contacts the DTC Call Centre to request the My Driver Service.
  • The customer service agent explains the steps to avail the service and sends an email with the contract and required documents.
  • The customer returns the signed contract along with the requested documents to DTC.
  • DTC processes the request within 2-3 working days.

Service Delivery Channels

The service channels to hire a personal driver in Dubai via DTC include:

Email:

  • DTC Service Email: InSafeHands.Mashawer@dtc.gov.ae
  • Customer Care: customers.happiness@dtc.gov.ae

Website:

  • DTC Website
  • RTA Website

Mobile Application:

  • DTC App
  • RTA App

Call Centres:

  • DTC Call Centre: +971 800 88088
  • RTA Call Centre: +971 800 9090

Social Media:

  • Social media platforms of DTC

Service Fees

  • Daily: AED 250 for 8 hours (additional AED 40 per hour). VAT: AED 12.5.
  • Weekly: AED 1,000 for 8 hours per day, 5 working days. VAT: AED 50.
  • Monthly: AED 3,500 for 8 hours per day, 22 working days (weekends excluded). VAT: AED 175.

For requests on Saturdays or Sundays, an additional charge of AED 250 per day will apply. Payment for the service is required in advance. Moreover, the driver will work a fixed 8-hour shift each day.

Payment Methods

Payments can be made via bank transfer to the DTC account.

Average Processing Time

The service will be delivered within 2 to 3 working days after the contract and required documents are submitted.

FAQs

What is the DTC My Driver service in Dubai?

The DTC My Driver Service in Dubai provides professional chauffeurs to drive customer-provided vehicles for daily, weekly or monthly durations.

Who can hire the DTC My Driver service?

Anyone, including individuals and businesses, can hire the DTC professional driver service in Dubai.

How to book a personal driver through DTC?

To book a personal driver through DTC, simply contact their call centre or email the service team with the required details and documents. Service can be availed through the DTC RTA app, websites and social media channels.

This is everything to know about the DTC chauffeur booking in Dubai. The service allows individuals to explore the Emirates with ease. Besides DTC, many companies also offer chauffeur services in Dubai.

For those without personal vehicles, taxis in Dubai are also a considerable choice for navigating the city. Moreover, the many cars for rent in Dubai can be formidable options for people wanting a more personalised experience.

Stay tuned to dubizzle’s auto blog to learn about services offered by transport authorities and more.



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